My Volkswagen Taigun TSI at 12000 kms: 1st year service & other updates

De-chromed the car as I wanted. i had been using wraps from the first week, but have now got them painted properly.

BHPian drive.helios recently shared this with other enthusiasts.

1 year service update:

KM Driven : 12000

Major Issues: None

Minor Issues: Software updates for AC and Driver side window one touch

Service booking experience: PSS VW, Old Airport Road.

• PPS VW missed to pick up the car after i booked the service to get both the minor issues sorted in early May 2023. The team wrote back saying i could either schedule a new one or drop by when it is convenient for me to visit. Decided to wait until July for the 1 year service to get both these updates and other changes done.
• 1 Year service appointment: I was surprised to see no booking for me even after intimating the CS executive a month in advance about the date. The CS executive messed up and booked the service at Nagawara centre. After a short exchange of my displeasure, the DGM services ensured that the car was attended to on the same date, and without much delay.
• The car did not have a lot of issues that needed fixing, the staff committed a 5 hours time for delivery and i decided to wait until it is done. I was out of the centre in about 5.15 hours. I got the usual one year service done with a full engine oil replacement, along with the software updates. i also got the sunroof mechanicals lubed. I had asked previously if the cabin air filter was worth it. Even though it did not fetch any response, i went ahead and made that change at Rs.999. i have not seen a lot of difference after swapping it. The washing leaves a lot to be desired for, but at that point I did not care. the roof liner was soiled a bit as well. No wheel alignment was done as their machine had some issues. I need to get this done. I have been closely following the threads about Madhu’s and will make my first visit in some time.
• Staff behaviour: Very approachable and patient, and i think there is a reason why a lot of folks say that the Old Airport SC is a better one to take your car to. The team is going through an overhaul with some of the old timers leaving as per the service manager, but they are definitely try to make it up.

Other Shenanigans with the car:

• Sunfilms from Garware : Detailed post here.
• De-chromed the car as I wanted. i had been using wraps from the first week, but have now got them painted properly. I absolutely love how the no chrome version looks. Costed me 6K to get this done for the front, read, door handles,roof rails and mirror covers. I am now considering the alloys to be dipped or painted to black to complete the cosmetic changes.
• Helios has picked up a lot of swirl marks in the last one year – i did not opt for PPF or ceramic when i got the car. I am considering a ceramic coating now, but unfortunately left rear door has a dent, thanks to some driver to decided to park too close and bang open their door and leave a huge dent. PPS VW has quoted 11k to fix this and paint. i am still thinking if we should do this or go ahead and do a minor wrapping.
• Since i cannot get the ceramic coating done immediately, i decided to take the car to the Turtle Wax centre in Sarjapur Road and got a wash and wax done. They claim that the wax will stay on for 3-4 months if i only pressure wash.

Leaving some pictures after the de-chroming and waxing. the swirl marks are quite visible even now unfortunately:

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