BHPian car-o-holic <\/strong>recently shared this with other enthusiasts.<\/p>\n A quick update on a pleasant experience with a Jeep Service centre!<\/p>\n Our family of 3 (with a 8-year old) was on the way from Bengaluru to Coimbatore when we noticed the Engine light on & the acceleration was low – this was about 40 km from Salem. We were quite worried and apprehensive after having read so many incidents regarding Jeep!<\/p>\n We called the service centre in Bengaluru seeking advise but they were non committal and asked us to call the Toll free number and visit the nearest service centre.<\/p>\n We looked on Google and found the nearest one to be in Salem – True Sai and we called the number on google – the person at the other end (Mr. Vignesh – customer service head) was very courteous and asked us about the issue, requested us to drive in if we did not have any issues with driving and\/or braking. Once we reached the centre, they took up our vehicle immediately and ran some diagnostics & turns out it was the DPF clogging – no other codes came up…they were able to rectify the issue as we sat in their service centre (simple, decent set up – water was offered) and we could leave the place in just an hour! Extremely impressed with Vignesh’s team and the way they attended to our request immediately — we did not have to pay a single rupee for any of this.<\/p>\n We were actually worried after having read so many horror stories and this was a pleasant experience – hence, decided to post it here so that anybody who needs to use Jeep service in that area is aware of this.<\/p>\n Other than this issue, the Meridian was a pure delight and we loved the drive and the comfort it offered us during our Bengaluru – Coimbatore – Palakkad – Bengaluru road trip over the weekend.<\/p>\n Read BHPian comments for more insights and information. <\/p>\n