Mercedes-Benz has decided to allow third-party stores to sell OEM spare parts in India. This would enable FNGs to procure genuine spares without a hassle. Besides, customers would not have to run to authorized service centres for minor repairs and fixes.<\/p>\n
Santosh Iyer, Managing Director, Mercedes-Benz India, said that the company will be allowing the retailing of parts to anyone, even FNGs. To streamline the process of procuring OEM parts, the carmaker is in the process of establishing a distribution network.<\/p>\n
Soon, most Mercedes-Benz genuine spare parts will be available at your nearest retailer or FNG. That being said, the only parts which would require a visit to a dealership are security-related items like spare keys and some security modules.<\/p>\n
It’s a welcome move by Mercedes-Benz India, as it would improve the availability of spares and also reduce the time required to procure parts.<\/p>\n