{"id":237651,"date":"2023-09-08T04:20:09","date_gmt":"2023-09-08T04:20:09","guid":{"rendered":"https:\/\/automotobuzz.com\/?p=237651"},"modified":"2023-09-08T04:20:09","modified_gmt":"2023-09-08T04:20:09","slug":"why-i-chose-the-tvs-iqube-over-its-rivals-7-likes-7-dislikes","status":"publish","type":"post","link":"https:\/\/automotobuzz.com\/news-features\/why-i-chose-the-tvs-iqube-over-its-rivals-7-likes-7-dislikes\/","title":{"rendered":"Why I chose the TVS iQube over its rivals: 7 likes & 7 dislikes"},"content":{"rendered":"

TVS has nailed the essentials of an ideal family scooter with the iQube S: a dependable headlight setup, comfortable ride quality, large & flat footboard, practical mirrors, and a functional boot.<\/h2>\n

BHPian Venky03 <\/strong>recently shared this with other enthusiasts.<\/p>\n

Prelude:<\/strong><\/p>\n

I already own an electric bike for leisure rides, but there was a definite need for a reliable electric scooter to handle family errands. Ather and Ola were immediately ruled out because it wasn’t me but my family deciding on the model. The iQube S was shortlisted and we pre-booked it on 8th November 2022.<\/p>\n

Booking Experience:<\/strong><\/p>\n

The booking experience was quite straightforward, as it was entirely online and divided into simple steps. The booking amount was \u20b95000 and we had booked the Mint Blue color.<\/p>\n

Delivery Experience:<\/strong><\/p>\n

For a reputed brand like TVS we did not expect such pathetic pre-delivery experience. I’ve explained the experience in detail here . Summarizing in short : Received a call from Supreme Motors on December 31st to pay the full amount due to FAME-II subsidy. Expected scooter delivery by January 20, 2023. No scooter for weeks, internal blame-shifting between branches and iQube support response was: “Wait for 120 days, we can’t help.” without generating any support ticket. After the regional manager’s intervention, my delivery was redirected to the Nerul branch, about 20 km away from my place. I eventually took the delivery of the scooter on April 11th, nearly 3 months past the initial promised date.<\/p>\n

I was utterly disappointed with how both TVS Supreme Motors’ Thane and Ulhasnagar branches handled the issue and would not recommend them for TVS purchases. Additionally, it’s baffling that iQube’s customer support lacks a basic ticket number generation system in place. On a positive note, Litra TVS managed the registration process seamlessly without pressuring me to purchase any additional accessories.<\/p>\n

TVS iQube S<\/strong><\/p>\n

<\/p>\n

Pros:<\/strong><\/p>\n