If a listing from Manheim Auto Auctions shared on Facebook is to be believed, it appears that at least one Hyundai Palisade owner has been able to get their SUV bought back after dealing with a rather stinky situation. As we’ve covered in-depth before, Palisade owners have been complaining of foul and downright disgusting smells emanating from the SUV’s interior since the vehicle went on sale to the public, but have mostly been given the runaround by the automaker. If true, this buy-back Palisade could mean that things are starting to change.
This Palisade popped up for sale at Manheim auction in Orlando, Florida recently, noting that it was a manufacturer buyback vehicle under state or federal-level Lemon Law. Buried inside the small wall of text is a detail that we’re intimately familiar with at this point: headrest odor.
In case you’re not up to speed; Palisade buyers united to voice their concerns on forums and social media before Hyundai engineers were able to determine that the smell was emanating from the foam inside of the seat’s headrests. Hyundai then published a Technical Service Bulletin (TSB) that involved the spraying of one of three “neutralizing agents” directly onto the foam and into the headrest mounting holes. One of said neutralizing agents being, no joke, Febreze. Voilà—no more odor that resembles garlic with a hint of ass.
Or so they thought.
Owners on Palisade Forum report having to go back two or three times before their odor woes were remedied, some even requiring a new headrest assembly altogether. But apparently, one owner wasn’t having it and after 7,141 pungent miles, convinced Hyundai to buy back the SUV.
Apparently a few customers have threatened this action so far, but this is the first stinky seat buyback that we’ve actually seen awaiting the auction block. But with the price of used cars skyrocketing and new car production still dwindling, it might make sense for a dealership to scoop up this particular Palisade and throw it on the lot—after dumping a bottle of Febreze into it, of course.
We’ve reached out to Hyundai for comment and will update this story when we hear back.
Got a tip or question for the author? You can reach them here: [email protected]
Hyundai's Official Fix for the Smelly Palisade Seats Is a Bottle of Febreze
Some owners say their shiny new Palisades smell like garlic, onions, old socks, and worse—but don't worry, Hyundai's got a plan.
Hyundai Doesn't Know Why the Palisade SUV Stinks Inside
Who dealt it? Hyundai.
Hyundai Palisade Owners Complain That Their Interiors Smell Like 'Garlic and Old Socks'
This SUV stinks. No, really.
2021 Hyundai Santa Fe Gets a Bold Facelift, Palisade Interior and Bigger Screens
Call it baby Palisade.
2020 Hyundai Palisade Review: The New Value Benchmark
You will not find a more affordable, spacious, well-equipped, and perfect SUV elsewhere.
Source: Read Full Article