A canopy was shortlisted and he chose to deal with Azad 4×4 that turned out nothing but a terrible experience for him.
moralfibre recently shared this with other BHPians.
A very close friend from the biking community recently took on 4 wheels and picked up an Isuzu VCross 4×4. Being a sailor offers him a great shore time which he utilises to the max by traveling the length and breadth of the country. In view of this, he planned to customise his V-Cross. A canopy was shortlisted and he chose to deal with Azad 4×4 that turned out nothing but a terrible experience for him.
My Unfortunate experience with Azad 4×4 and review of the same.
- Product : Sammitr Steel canopy Grand
- Price : Rs. 2,28,000 (incl of packing and transport)
- Colour : Lupin Blue.
- Serial No : 17PV4MED 0011
- Charges for packing : 5000 inr ( sub-standard)
- Charges for transportation : 12000 inr
- Date contacted for order, payment made : 8 Jan 21( promised delivery in 5 days)
- Date of delivery agreed : Max 25 Jan 21( had plans, all cancelled)
- Actual delivery : 8 Feb 21
50% Payment of 114000 was made on 8th January ’21. Based on that, delivery was scheduled between 20 to 25 Jan ’21.
Even though he said 5 days, I gave him additional time to do it with ease. After several group members advised me not to deal with Azad, I even wrote to him about the same so he had a chance to improve his quality of work. Since I had paid him advance, he refused to pay back and I was stuck.
I asked for a refund as the product was not ready on time and was taking too long. The promise of 5 days had gone over 15 days. I had to repeatedly message him to ask for updates.
The canopy was shipped to Bat4wd in Vasai. I was present during the Unboxing. I was shocked to see that there was only one flimsy bubble wrap and cardboard. There were scratches all around the canopy and several dents on the top.
The lock is not working and the canopy cannot be opened by the key. The inside looks shabbily made and seams are not finished or sealed. The rubber beading is short leaving huge gaps between the door and the canopy. Dust and water is fully welcome inside. The design is so terrible that it leaves anything on the truck bed vulnerable to damage.
The top of the canopy is rated to lift 50 kg in theory only. The slightest pressure on the top and it will crumble like a tin can. It is not acceptable for a price that would just about buy someone a brand new Maruti Alto 800.
11 Feb ’21 : The Canopy is with BAT4WD and will be painted and lock repaired. Expenses will be borne by Azad as spoken on the phone.
Here’s a complete chat transcript of their conversation:
And later another horrible experience from another DMax owner:
And here are pictures of a product that costs Rs. 2,28,000/- from a so called premium vendor of 4×4 products:
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