New DVLA overpayment text message sent to road users ‘is a scam’ and should be reported

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The DVLA came to learn of the fraudulent message after a screenshot was uploaded by a concerned road user. The message claims that drivers were owed hundreds of pounds in compensation payments which they could claim through a simple link.

The message urges drivers to “verify your claim” before a link which includes the keywords “DVLA refund” in a dramatic bid to push drivers to click.

DVLA experts have urged drivers who receive the message to report it to Action Fraud for further investigation.

The message says: “DVLA: Calculations show that you are owed £203.07 from overpayments. Please follow the link to verify your claim.”

The DVLA replied to the confused driver conforming the message was not sent by the agency directly.

They confirmed that any messages sent from the real DVLA would not include any links to external websites.

In a statement, the DVLA said: “Yes this is a scam. We won’t include any links in our messages.

“If you have clicked on any associated links and entered your details, please go to the Action Fraud website in order to report this.”

Another social media user revealed they had been sent exactly the same message on the same day.

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The identical email even included the same value of overpayment and link highlighting that this was a chain message sent around to various addresses.

The message is not the only scam sent out under the DVLA badge this year with dozens for road users suffering similar issues.

Drivers have been asked to update their account information or falsely told they are due a vehicle tax refund.

Almost all the messages sent to motorists contain a link where they are asked to give away personal details.

Texts sent to road users are also often written with poor grammar mistakes.

Many even contain the official DVLA logo which could trick many into thinking the message was real.

Last week, the DVLA confirmed that scammers are “on the rise” as they weaned drivers to protect themselves from harm.

There was a 20 percent increase in scams reported to the DVLA towards the end of last year in major concern to road users.

A total of 1,538 resorts were made over the last three months of 2019 compared to just 1,275 during the same period a year before.

The National Cyber Security Centre says that spotting scam messages have become increasingly difficult.

A spokesperson for Action Fraud has previously said that taking some simple measures can help prevent drivers from becoming the victim of crime.

A spokesperson said: “We know that fraudsters are increasingly using more sophisticated ways to trick their victims, and so it is important that members of the public think about their online behaviour and ensure that they do everything they can to protect themselves.

“Taking measures such as limiting the amount of personal information shared on social media platforms and being cautious of any unsolicited messages received can help to prevent online crime.

“You should always be cautious when sharing personal information online.

“Always check that who you [are] dealing with really is who they claim to be – for example, by only using GOV.UK when accessing government services online, such as the DVLA.”

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