Martin Lewis issues warning for driving licence scams
When you subscribe we will use the information you provide to send you these newsletters.Sometimes they’ll include recommendations for other related newsletters or services we offer.Our Privacy Notice explains more about how we use your data, and your rights.You can unsubscribe at any time.
Martin Lewis said these “shyster sites” advertise on search terms and confuse drivers to use them instead of official Government services. Drivers are then charged extra fees on top of standard rates which could see road users pay more than triple what they should do.
Reading out a message from a disgruntled viewer, This Morning host Holly Willoughby revealed how some drivers were charged an extra £93 by falling for the issue.
She said: “When I got to the payment section it took me to another site where I paid £14 but instead they took £93.
“I contacted the DVLA and they told me it’s nothing to do with them.
“I’m over 70 years old and I feel like I’m being scammed, what can I do.”
Martin Lewis replied: “I called these sites ‘shyster sites’, they are quasi-legal. You see them for passports, e-Hicks as was, ESTA visa applications, driving licences, DVLA.
“What happens is they advertise on search engines and they are at the top.
“Let me just say very clearly to everybody when you are doing a search, look for ‘ad’ at the top then it’s an advert.
“That doesn’t mean it’s there because it’s the right thing for you it means they’ve paid to be there.
“What these companies do is they advertise on top of official search terms like ‘get a driving licence’.
Martin Lewis urges drivers to change the day they renew car insurance [VIDEO]
Martin Lewis urges drivers to get free car check [INSIGHT]
Martin Lewis warns against taking car insurance holiday [ADVICE]
“Then they have a site that looks relatively legit but they actually tend not to claim to be the site.
“They say we will process it for you for only this fee and then they charge you a fee on top for what you could get for free or what you could get at a basic set price.
“Have you been scammed? Legally probably not. Morally, certainly in my view.”
Many of the third party sites are made to look like official channels to trick drivers but do make clear services are more expensive.
Some even put their more expensive figure next to the true DVLA price to make drivers aware they will be charged more.
However, they claim the extra money goes on offering drivers a better service including weekend and evening support.
A mobile-friendly application and personally checked applications are also used as excuses for charging higher fees.
But the sites are still able to legally operate because they contain disclaimers saying the site was not official.
In a statement to Express.co.uk the DVLA previously said they were aware some third-party sites were charging drivers extra.
They said: “We regularly remind our customers that the only official place to find our services and information online is on GOV.UK.
“Whilst the majority of Government services are free on GOV.UK we’re aware that some third party sites charge a premium.
“When we become aware of sites misleading motorists we work closely with Government Digital Service to raise the issue.”
Source: Read Full Article