Vehicles Affected: Approximately 1,500 model-year 2020 Mercedes-Benz GLE350 and GLE450 luxury SUVs
The Problem: The owner’s manuals don’t include information regarding the adjustment of the head restraints of the third-row seats. Improperly adjusted head restraints increase the risk of injury in the event of a crash.
The Fix: Dealers will provide a supplementary owner’s manual booklet with the necessary information for free.
What Owners Should Do: Mercedes-Benz will begin notifying owners Nov. 8. Owners can call the automaker at 800-367-6372, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.
Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer. To check for other recalls, and to schedule a free recall repair at your local dealership, click here: Mercedes-Benz GLE350; Mercedes-Benz GLE450
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